KBIC FAQs

Who is eligible to attend?

KBIC provides services to adults (over 18) living with acquired brain injury (traumatic brain injury, stroke, anoxia, hypoxia, brain tumor, infections of the brain, post-concussion syndrome, etc.) who can benefit from our programming and acclimate to our program model. Please contact our Program Director, Jay Lancaster at (603) 570-2026 ext. 220 or jay@KBIcenter.org to determine eligibility. 

Do I need a referral?

No, a referral is not required to attend KBIC.

Do I need to be from Portsmouth or New Hampshire to attend?

No, our members come to our campus from all over New Hampshire, Massachusetts, and Maine, and join us online from all over the world!

What is my first step to membership?

If you are interested in learning more about our program, please contact our Program Director, Jay Lancaster at (603) 570-2026 ext. 220, or by e-mail at jay@KBIcenter.org. Jay will answer any questions you have about the program and walk you through the process to help you decide if you want to become a member.

When is KBIC open?

On campus: Mondays, Wednesdays, Fridays, 9:45AM – 2:45PM.

Online: Thursdays, 9:45AM – 2:45PM. 

Is there an attendance requirement? How often do people come?

No, members can come as often as they would like. Some members come all four days a week, while others come less frequently (once a week, every other week, etc.). Most members come for the full day, while others come for just one group. The program model is designed to fit your schedule. 

How much does KBIC cost?

We have a daily fee of $100/day. We understand the financial impact that brain injury can have on survivors and their families. Therefore, we offer a scholarship to eligible members. More than 80% of our members receive a scholarship to attend. Our mission is to make our programming financially accessible to all who would benefit.

Do I need to be on a waiver or Medicaid to attend KBIC?

No, you do not need to be on a waiver to attend KBIC. If you decide to become a member and are on a NH waiver (ABD, DD, CFI), we will contact your area agency to request funding through your waiver. We work with your case manager/service provider to complete this process. 

Is transportation provided?

No, we do not have our own transportation. We understand that transportation can be a barrier to attending our program, so we will work with you to explore transportation resources in your area, if needed. 

Do I need to come with a caregiver or family member?

Due to our small program staff, we are unable to provide one-on-one assistance to our members with activities of daily living. Members need to be independent or receive assistance from a professional or family caregiver to navigate the building, follow the program schedule, eat lunch, use the bathroom facilities, manage medications, and maintain appropriate behavior. About a third of our members come with a professional or family caregiver.

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